Privacy Policy

This policy describes how Ciel Labs LLC ("Ciel Labs," "we," "us"), an Oregon limited liability company, handles information in connection with our website (ciellabs.app) and our mobile apps.

Information we may collect

• Information you provide — details you choose to enter in our apps so they can work, and messages you send us.
• Purchase information — when you subscribe, the app store or our payment processor handles the transaction and shares purchase status with us. We do not receive your full payment card details.
• Usage and device information — such as device type, app events, diagnostics, and advertising attribution data (for example, which campaign led to an install).

How we use information

• To provide, maintain, and improve our apps and website.
• To process purchases and manage subscriptions.
• To respond to support requests.
• To measure marketing and understand how our products are used.
• To comply with legal obligations.

How we share information

We share information with service providers that help us operate — such as app stores, payment processors, hosting, analytics, and attribution providers — under their own privacy terms; when required by law; or as part of a business transfer. We do not sell personal information.

Children

Our products are intended for general audiences and are not directed to children under 13. We do not knowingly collect personal information from children under 13, and purchases must be made by an adult or with a parent or guardian's permission. If you believe a child under 13 has provided us personal information, contact us at [email protected] and we will delete it.

Your choices and rights

Depending on the app, you can edit or reset your data in the app's own settings, and deleting an app removes the data it stores on your device. Depending on where you live, you may also have rights such as access or deletion requests — contact us and we'll honor them.

Retention and security

We keep information only as long as needed for the purposes above and use reasonable safeguards to protect it. No method of storage or transmission is 100% secure.

Changes and contact

We may update this policy from time to time; the date above reflects the latest version. Questions: [email protected], or Ciel Labs LLC, 5441 S Macadam Ave Ste N, Portland, OR 97239, USA.